Update as of 3/19/20
We have been closely monitoring the situation surrounding the COVID-19 virus, and have been following the guidance posted by the Centers for Disease Control and Prevention and World Health Organization.
Over the past two weeks, we have seen many of our attractions across the country as well as many school districts close their doors due to the COVID-19 outbreak. Because of this and concern for travelers’ safety, all trips through May 1 have been cancelled. If your trip has been officially cancelled you would have been notified via email by Entourage Management.
If your trip is cancelled, we will be waiving our normal cancellation policy, and will work with our vendors to secure the highest refund possible for all of our families and travelers.
Due to the high volume of cancellations, the refund process may take 4-8 weeks to complete. We will keep families informed of our progress. We ask for your understanding and patience as we work through this.
Thank you for your continued trust and loyalty as we work through this unprecedented situation.
The CDC (Center for Disease Control) www.cdc.gov provided updated information on the current state of the Coronavirus and offered up suggestions to help prevent further spread.
For further information visit https://www.cdc.gov/coronavirus/2019-ncov/summary.html