COVID-19 UPDATES

Update as of 3/19/20

We have been closely monitoring the situation surrounding the COVID-19 virus, and have been following the guidance posted by the Centers for Disease Control and Prevention and World Health Organization.

Over the past two weeks, we have seen many of our attractions across the country as well as many school districts close their doors due to the COVID-19 outbreak. Because of this and concern for travelers’ safety, all trips through May 1 have been cancelled. If your trip has been officially cancelled you would have been notified via email by Entourage Management.

If your trip is cancelled, we will be waiving our normal cancellation policy, and will work with our vendors to secure the highest refund possible for all of our families and travelers.

Due to the high volume of cancellations, the refund process may take 4-8 weeks to complete. We will keep families informed of our progress. We ask for your understanding and patience as we work through this.

Thank you for your continued trust and loyalty as we work through this unprecedented situation.

The CDC (Center for Disease Control) www.cdc.gov provided updated information on the current state of the Coronavirus and offered up suggestions to help prevent further spread.

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you don’t have access to tissues, sneeze or cough in your elbow.
  • Clean and disinfect frequently touched objects and surfaces.

For further information visit https://www.cdc.gov/coronavirus/2019-ncov/summary.html
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